FAQ's

IS IT NECESSARY TO CREATE AN ACCOUNT TO PLACE AN ORDER?

No, it is not mandatory to create an account. You can proceed with your purchase using a guest account without the need for registration. At Shamaeel Ansari, we value your time. However, we recommend creating an account to enjoy the following benefits:

Efficient Account Management: Manage your account details, track the status of your orders, and easily review your past purchases.

Saved Shipping Details: Save your shipping information for future purchases, ensuring a faster and more convenient shopping experience.

Stay Updated: Receive notifications about our latest stock, special online promotions, and exclusive discounts.

HOW CAN I PLACE AN ORDER?

To place an order, follow these simple steps:

1. Visit our website and navigate to the product page of the item you wish to purchase.

2. On the product page, you can select your desired color, size, and quantity options.

3. Once you have made your selections, click on the "Add to Cart" button. This action will add the item to your shopping cart.

4. After adding the item to your cart, you can choose to continue shopping and add more items if desired, or proceed to the checkout page.

5. On the checkout page, review the items in your shopping cart and ensure that all details, such as color choices and sizes, are correct.

6. Provide the required information, including your shipping address and payment details, to complete the order.

7. Double-check all the information you have entered and click on the "Place Order" or "Submit" button to finalize your purchase.

8. Once your order is successfully placed, you will receive an order confirmation email with the details of your purchase.

If you have any further questions or need assistance during the ordering process, please feel free to contact our customer support team.

WHAT PAYMENT METHODS DO YOU ACCEPT?

At present, we accept the following payment methods:

Cash on Delivery: This option is available for customers within Pakistan. You can pay the exact amount in cash to the delivery agent upon receiving your order. Please ensure that you have the exact amount as our delivery agents may not carry change.

Bank Transfer: This payment option is available for our local customers. You can transfer the payment directly to our bank account using the provided details.

Credit Card Payments: We accept credit card payments, allowing you to conveniently make your purchase using your credit card.

CAN I RETURN MY ORDER?

We do not offer refunds for returned items. Instead, we provide online store credit of equal value, which you can use to make future purchases. To be eligible for the store credit, the item must be returned within 7 days and be in its original condition. Please note that the store credit does not cover shipping costs.

WHAT IS THE PROCESSING TIME FOR ORDERS?

The processing time for orders may vary depending on various factors such as product availability, order volume, and any customization involved. We make every effort to process orders as quickly as possible.